gregisnothere
06-21-2007, 03:53 PM
We have 6 printers, and we use the Envelope Feeder and Tray 1(Manual tray) heavily. TRAY 2, TRAY3, TRAY4 never have this problem. (probably because they don't prompt for paper size/type)
The Envelope Feeder and Tray 1 have issues with Paper Size, and Paper Type.
The paper size, and paper type reset themselves intermittently. Does anyone have any suggestions?
Is there a way to permanently set the paper size and type for these trays?
Is there a way to disable the SIZE/TYPE Prompt when these trays run out of paper, or when paper is inserted? (This seems to cause the problem sometimes but not always)
I've even tried replacing with the HP 4250, which has a SIZE/TYPE PROMPT disable feature. However the trays still reset intermittently just not as often.
I was thinking of making some PJL code to try and reset these, but I didn't have any luck on finding the codes for envelope feeder, and tray 1 and LETTERHEAD.
The Envelope Feeder and Tray 1 have issues with Paper Size, and Paper Type.
The paper size, and paper type reset themselves intermittently. Does anyone have any suggestions?
Is there a way to permanently set the paper size and type for these trays?
Is there a way to disable the SIZE/TYPE Prompt when these trays run out of paper, or when paper is inserted? (This seems to cause the problem sometimes but not always)
I've even tried replacing with the HP 4250, which has a SIZE/TYPE PROMPT disable feature. However the trays still reset intermittently just not as often.
I was thinking of making some PJL code to try and reset these, but I didn't have any luck on finding the codes for envelope feeder, and tray 1 and LETTERHEAD.