Elizabeth Rose
01-18-2007, 10:42 AM
If I want to print to tray 1 and have paper loaded here, it prints normal.
If I want to print from tray 2, I must have the tray 1 door open. If I print with the tray 1 door closed and I have paper in tray 2 only, the roller in tray 1 will spin as if it wants to print from here and then I'll get a false paper jam.
Is there something that is wrong with a sensor in tray 1? Obviously, I can't see what is happening inside tray 1 when the door is closed so I have no clue what to look for.
What tells the tray that the door is closed? Could this be malfunctioning?
Thanks for the help.
If I want to print from tray 2, I must have the tray 1 door open. If I print with the tray 1 door closed and I have paper in tray 2 only, the roller in tray 1 will spin as if it wants to print from here and then I'll get a false paper jam.
Is there something that is wrong with a sensor in tray 1? Obviously, I can't see what is happening inside tray 1 when the door is closed so I have no clue what to look for.
What tells the tray that the door is closed? Could this be malfunctioning?
Thanks for the help.