Results 1 to 3 of 3

Thread: can't stop printer

  1. #1

    Angry can't stop printer

    my hp960c will not stop printing. i had 20 sheets of paper in the hopper.
    after printing a page, the printer keep on running. showing nothing but
    a code # at the top. after it ran out of paper (using the same stack)
    i refilled and it ejected the paper again untill it ran out. keeps on doing
    that. help!!!

  2. #2

    Default

    I'm assuming your running a version of Windows? Turn off, or better yet unplug, the printer. Go to the printer settings and cancel all print jobs. Make sure the 960 is set as your default printer. You may even want to reboot the PC. Plug the printer in and try again. If this dosen't solve it, you may need to re-install an updated driver from hp.com . What OS are you running? Did you change anything on the PC lately (sevice packs, new hardware/ software)?
    Installing SP1 on Win XP can cause some driver issues, so update your drivers accordingly.

  3. #3
    Join Date
    Jan 2005
    Location
    Elk Grove, California
    Posts
    1,103

    Default

    Are you using a True Type font, try printing something from word pad or note pad.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •