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Thread: Color LJ3500: jams, service codes

  1. #1

    Default Color LJ3500: jams, service codes

    we were looking at one of these printers that would jam according to the customer. We looked at it and it had 50.1 code that would go away. Also had SUPPLY
    MEMORY ERROR codes- turned out to be using HP supplies. At one time, it had a fuser code and the supply code at the same meter. We told them it could need the fuser and the DC Controller and maybe a power supply. They are also getting a 54.01, 57.4 and 50.09 codes now.

    We changed the power supply and it seemed to be ok for a day or so. Would both the DC controller and the fuser probably be bad? I had actually hoped they would decide to replace the printer. I'd hate to order the fuser only and not fix the problem. And if it does, I would kick myself for not doing that sooner!

  2. #2
    Join Date
    Jan 2005
    Location
    Elk Grove, California
    Posts
    1,103

    Default

    Everyone of your errors has a common thread...the DC Controller.

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