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HP 5Si 79 error code
I have a 5Si that is putting up a 79 error code. I was there two days ago and cleared it by powering off & on the printer and emptying the print que. Yesterday it returned....I was wondering if maybe this could be caused by an application or something they are trying to print ? Maybe a flakey network card..this printer has one of those older network cards with a BNC connector on the front. Bad formatter ? Anyone have any ideas of suggestions ? Thanks Murphy
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From the service manual
.What's the rest of the error? There should be 4 more digits
Record the error message
including the number in
parentheses (XXXX), then press
SELECT. Write down any
message, if any, and press
SELECT again and write down any
message. Turn off the printer,
and then on again. If the
message persists, determine if
the error occurs with one
particular print job or application.
If yes, it is very probable that the
print job or application is corrupt;
try another request. Additionally,
if the message persists with one
particular driver (PCL driver) try
the PostScript or vice versa. Try a
different driver, such as 4Si, if
available.
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Murphy, you're right that on these older series a lot of times a 79 error is related to JetDirect card or similar EIO accessory.
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