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Thread: HP 4100dtn

  1. #1
    Join Date
    Dec 2009
    Location
    Honolulu
    Posts
    3

    Default HP 4100dtn

    When i power on the printer the memory count goes to 32 M then all stars then nothing.
    Help

  2. #2

    Default

    If there is a network card installed, turn the printer off, unscrew the network card and remove it, reboot the printer... if it boots up fine, replace the JetDirect card...
    http://www.printertechs.com/jetdirec...ct-gallery.php

  3. #3

    Default 4100

    Try re-seating the formatter, jetdirect card and any dimms on it.(firmware and/or memory).
    I have seen this problem and have had success doing this.
    You would be wise to clean all applicable connectors, too.
    Good Luck!

  4. #4
    Join Date
    Jul 2004
    Location
    Simi, Ca.
    Posts
    725

    Default

    You would need 64 mb to access the network functions if you have an on-board NIC. The 32mb chip may just be bad. Try another dimm. Firmware could be halting, and if you have a jetdirect card, it could just need a firmware upgrade.

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