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Thread: HP 7960 and Vista 6 bit

  1. #1

    Default HP 7960 and Vista 6 bit

    I can't get my HP Photosmart 7960 printer to work with my new computer, Vista 64 bit. I installed the original DVD that came with the printer and all 3 of the downloads on the HP site that are supposed to connect it to the OS (Vista 64 bit). The printer shows under "Computer" (as default) but will not even print a test page saying there is not a connection between printer and computer.

  2. #2
    Join Date
    Jan 2005
    Location
    Elk Grove, California
    Posts
    1,103

    Default

    Control panel/printers/photosmart 7960/properties/ports.

    Do you have an IP address assigned for the printer or USB connection?

    I have the same printer, but Vista 32. My printer is attached via jet direct. If your printer is network connected - ping the IP.

    Have you tried a different USB cable and/or port?
    Have you reloaded the drivers?

  3. #3

    Default

    via USB. The connecttion, I would think, is OK because the computer reconizes the printer. I will try installing the drivers again. Do I need to uninstall what I already installed? If so, how do I delete those I already installed? Thanks

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