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Thread: printer wont print

  1. #1

    Default printer wont print

    my lexmark E238 connects to 2 pcs - 1 via reg cable other via usb -- this config worked before

    cntrl/prntrs/faxes shows 2 pc's connected
    pc's hardware profile shows same

    power is on; toner indicator NOT on; paper tray full

    when attempt to print... prntr icon appears... cntrl/prntr/faxes shows print job but no printing

    i never touched the drivers - and frankly i dont know which one to download at lexmark.com -- way too many and varied for windows...!!??

    help! i need this to run a business, thanx

  2. #2
    Join Date
    Jan 2005
    Location
    Elk Grove, California
    Posts
    1,099

    Default

    The printer has 6 lites.
    What's the status of the lites from top to bottom, i.e. on, off, or blinking?

  3. #3

    Default lexmark update

    the only light on is 2nd one from top -- power, a blue constant light

  4. #4
    Join Date
    Jan 2005
    Location
    Elk Grove, California
    Posts
    1,099

    Default

    That's the READY button.
    Press and hold the CANCEL button, that will reset the printer.

    Try printing. If you still have the same problem go out to the Lexmark website and go to support.

  5. #5

    Default followup

    when press 2nd button (NOT 2nd lite) from top i get a test print page
    when i press the top button (largest) all the lights flash then turn off - no printing

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