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    Samsung SCX-5935. Setting up secure print.

    Hello Everyone,

    I am hoping to get some assistance. I have a Samsung SCX-5935 and I need to set up secure print for a user. I have configured Secure Print on these machines before by going to...
  2. LJ Pro 200 MFP M276NW plugged into 220v outlet

    Hi Everyone,

    I have quite a problem here and I am hoping I can get some information on it. I have a LJ Pro 200 MFP M276NW that one of the techs was working on. He connected it to a 220V PDU...
  3. Adding network capability to Kyocera FD-1120D and Canon Imagerunner 1025.

    Hello Everyone,

    I am currently working on a major infrastructure refresh for one of our clients. Unfortunately, the project manager in charge of this project left the company right in the middle...
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    HP 6040 error 57.09

    Hi Everyone,

    I am working on our HP 6040 that is giving a 57.09 error. I have just finished replacing the scanner power supply and I am getting the same error message again. Does anyone have any...
  5. Thank you very much, Steve! My client thanks you...

    Thank you very much, Steve! My client thanks you as well! Have a great weekend!
  6. LaserJet 1000 and Windows 7 Professional 64 bit.

    Hi Everyone,

    One of our clients is a non-profit recovery center and they have upgraded to Windows 7 Pro 64 bit. There is one local printer at the reception desk they are desperately trying to...
  7. Can anyone help ID this part? LJ Enterprise 500 color M551dn

    Hi Everyone,

    I just received this picture from my service manager asking if I could get a part number for this. He has no other information for me other than a model number. I have been going...
  8. Color LaserJet 1600 cyan and Magenta fading issue.

    Hello Everyone,

    I hope you all had a very Merry Christmas and a Happy New Year! I have a client who has a problem with their CLJ 1600. It has an issue with fading of the cyan and magenta colors....
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    9500 displays INSTALL FUSER error.

    Hi Gang,

    The 9500 in our office is having issues. It is displaying INSTALL FUSER on the panel. I have reseated the fuser several times to no effect. Two days ago, it had 32% life left. I...
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    3,179

    CLJ 9500 MFP continually jamming.

    Hi Everyone,

    Well the bane of my existance has once again reared its ugly head. The 9500 at the office is jamming. I have to keep pulling 6 or 7 fan folded pages out from behind the left side...
  11. I will check that out as soon as I get back to...

    I will check that out as soon as I get back to the office. Any chance you might be able to assist me with that? I do not know how to do it (and I don't think I have ever heard of it! :) ). Thanks...
  12. color LaserJet 9500 MFP issue with finisher. 66.12.33 error

    Hi Everyone,

    I have an issue with the 9500 here in the office. It is giving a constant 66.12.33 Output device failure error. I have pulled the finisher, reseated all the connections and powered...
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    Man, I am so bad at updating my threads. I am...

    Man, I am so bad at updating my threads. I am really sorry everyone. It was the registration paper sensor assembly had a broken tab on it and it fell out of place. I replaced the assembly, it...
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    3,517

    LJ 4000 and constant 13.20 error.

    Hi Everyone,

    I am working on a LJ 4000 that is giving a constant 13.20 error. The error appears as soon as the printer finished initializing. I never hear any motors turn at all. I disassembled...
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    13,278

    Thank you Al! What exactly do you use to clean...

    Thank you Al! What exactly do you use to clean everything?
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    13,278

    Lubricant for white nylon gears?

    Finally, an easy question! What is the best lubricant to use on the white nylon gears and assorted shafts in these printers? White lithium?

    Thanks everyone and have a wonderful day!
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    Thanks for the help Al. I have reseated all the...

    Thanks for the help Al. I have reseated all the components on the formatter to no avail. I have sent a quote for replaceing the formatter to the client.

    Have a great day!
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    7,920

    CLJ 3800 and 49.4c02 error

    Hi Everyone,

    I have an issue with a color laserjet 3800 giving a 49.4c02 error. I have updated to the latest firmware, reseated the formatter and I still have the same issue. Is this a bad...
  19. Replies
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    11,151

    Bad magenta toner. Thank you so much for the...

    Bad magenta toner. Thank you so much for the assistance!
  20. Replies
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    4,402

    Parts replaced and issue resolved! Thank you...

    Parts replaced and issue resolved! Thank you guys for the help!
  21. Replies
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    5,229

    Replaced the paper tray and the issue is gone! ...

    Replaced the paper tray and the issue is gone! Thank you for the assistance! Have a great day, everyone!
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    5,229

    Al, Thank you very much for the information. ...

    Al,

    Thank you very much for the information. I will check it out as soon as I get back on site. I hope you have a great day!
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    11,151

    Thank you Red! I will check this out as soon as...

    Thank you Red! I will check this out as soon as I can. I appreciate the assistance.
  24. Replies
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    Color LaserJet 3700n jaming issue

    Here we go again, gang!

    I have a client with a CLJ3700. It is displaying 13.20.00 JAM IN LOWER FUSER DOOR. Opening the rear door will reveal a page sticking out of the fuser about 2 inches. ...
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    Michael, Thank you so very much for your help!...

    Michael,

    Thank you so very much for your help! That is awesome! Have a wonderful day.:D
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