Printer Tech Job Opportunity-HP Webjet Admin

Printer Tech Job Opportunity in the South Bay, Bay Area, California, please contact me ASAP. Jhingon@milestn.com. Thank you.

Job Description: Job Responsibilities:

• Manage and administer entire printer fleet (300+ printers) with FollowMe Printing Technology – Hardware plus Software

• Monitor Printer Fleet via HP Web Jetadmin

• Monitor Ticket Queue for Printers using Remedy-Action Request System

• Maintain functionality on Print Servers via Remote Desktop Connection

• Replace toners when necessary

• Printer Break-Fix

• Order accordingly and replace parts.

• Document and update work performed

• Troubleshoot printer hardware, software, and networking problems.

• Configure and install new printers

• Build and configure Printer Queues and Quicksets

• Update Printer Firmware

• Meet SLA on all tickets depending on priority (high, medium, low).

• Review, Suggest Improvements, etc

• Perform Break-Fix repair work on Dell Computer and Laptop systems.

Minimum Qualifications:

• 5 years minimum experience with printers (HP Preferred).

• HP Printer Certifications Required

• Dell Certifications Required

• Ability to learn and understand software such as FollowMe, Web Jetadmin, Microsoft Office

• Self-driven and be able to work with minimal supervision.

• Maintain a positive customer relationship.

• Knowledge of:

o Fusers

o Transfer Belts

o Maintenance Kits

o Jet Direct

o Networking

o Trays

o Able to identify & troubleshoot failed printer components

o HP Web Jetadmin & HP Digital Sending Software is a Plus and will be required after training