PDA

View Full Version : laserjet 3015 scanner error



Neptune IT
10-12-2005, 01:41 PM
I have recently installed a laserjet 3015 all-in-one printer on an xpsp2 machine. The printing, copying, and faxing works great but it will not scan. When I try to scan it gives an error that there is no scanner connected. It is not a problem with the cable because printing works fine. Any ideas?

Brian
10-13-2005, 09:38 AM
If you can make copies the scanner is working fine so it has to be a driver problem.
Could also be a cable problem, if you're using an old cable it might not be compatible.