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View Full Version : HELP - HP Designjet 500ps



johnson
07-15-2008, 05:05 AM
HI

We have a HP designjet 500ps

every time we turn the computer off at night information seems to be lost, everytime we switch back on in the morning the printer won't work properly and we have to reinstall the drivers.

This was ok for 1 or 2 days but its getting to be a pain now after 2 weeks.

Does anyone know what it is doing this and how we can resolve it.

Much appreciated

matt

MichaelTech
07-29-2008, 02:29 PM
This may be a JetDirect card issue. If a 600 or 615, trade it up to the 620.
firmware may be getting corrupt, and so to the driver.
Use a stand alone print server left on always.