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View Full Version : Laserjet 5si annd 8000 tray 3 must stay open



deanl80
05-17-2006, 12:45 AM
Hello All. Anyone know why LJ5si and 8000 tray three needs to stay open in order for the printer to work. when close it will constanly jam up from tray 3 and printing a few pages. all the rollers are fine and path is clear but still jams. I know this is a constant problem with the 5SI and 8000's. Any ideas would be great


Thanks !

Ubermike
05-17-2006, 01:24 AM
You shouldn't need to keep any tray open in order to print.
What error code do you get on the control panel & event log regarding this paper jam?

David
05-17-2006, 02:10 PM
Probably is the Paper Input Unit (PIU). It usually is the second pass rollers, but I usually swap out the whole unit! David

deanl80
05-17-2006, 03:38 PM
Mike, The error message is 13.3 jam code

deanl80
05-17-2006, 03:40 PM
thanks david i will try that